A Welcome That Starts with Useful Access Information
Ask, describe and agree the practical details before a home visit
Adults hosting social visits at home who want to discuss mobility, sensory or communication access respectfully. Not an accessibility audit, medical assessment or building-modification guide.
Topics include “Invite practical requests without asking for a diagnosis”; “Describe the route and rooms as they actually are”; “Discuss sound, timing and communication choices”.
Includes 6 practical chapters, an illustrative case, two printable worksheets, an action plan, and linked sources.
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Inside this guide
- Invite practical requests without asking for a diagnosis
- Describe the route and rooms as they actually are
- Discuss sound, timing and communication choices
- Agree arrangements without turning them into a surprise
- Welcome the person and check changes respectfully
- Learn from the visit without creating a health dossier
A little reading to begin with
A SAMPLE FROM CHAPTER ONEMake the invitation clear about the planned activity, timing and setting. Add a simple offer to discuss access or communication arrangements. You do not need to ask whether someone has a disability before supplying useful information. Use an open practical question such as 'Is there information or an arrangement that would help you decide about the visit?' Let the person describe what matters to them. Do not ask for medical history, proof or a label to justify an ordinary request.
Speak to the guest directly through their preferred communication route. A companion may help with communication, but do not assume they make the person's decisions. Ask how the guest wants the conversation handled and respect that preference. Avoid turning the invitation into a checklist of assumptions. A wheelchair does not tell you every access need; an unseen difference does not mean there are none. The guest may have a specific question you did not anticipate. Record the relevant request rather than filling in an imagined diagnosis.
Give the person time and choice. They can ask for more detail, decline or suggest another arrangement. Do not treat attendance as proof that your home meets every need or a refusal as a judgment of your goodwill. Keep any shared information limited to the visit. Ask before passing a request to other people involved, and explain why they may need a practical detail. The goal is consent and useful planning, not collecting private health information.
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Educational guidance; not professional or personalized advice.
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